Which scenario is an example of emotional contagion?

What is the concept of emotional contagion?

Emotional contagion refers to the process in which an observed behavioral change in one individual leads to the reflexive production of the same behavior by other individuals in close proximity, with the likely outcome of converging emotionally (Panksepp and Lahvis, 2011).

When does emotional contagion occur?

Emotional contagion occurs when someone’s emotions and related behaviors lead to similar emotions and behaviors in others. Awareness of emotional contagion is important for managing our own emotions and related actions, and to assure our wellbeing and that of others.

How does emotional contagion occur?

Emotional Contagion is the result of our own and others’ interpretations of thoughts and feelings. The result is expressed via mimicry and facial expressions.

What are examples of emotional labor on the job?

Here are a few examples of emotional labor in the workplace:

  • The insistence that employees always smile at customers and/or act “peppy”
  • Prevention of response to a customer when they treat an employee rudely or inappropriately.
  • Punishment if an employee reacts after being treated unfairly or inappropriately.

Which of the following is an example of a primary emotion?

Primary emotions include: anger, fear, sadness, disgust, surprise, anticipation, trust and joy.

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Why is emotional contagion important in organization?

In addition to shedding light on how group emotion is created, there is evidence that emotional contagion has a powerful impact on group dynamics through its influence on individual emotions and the affective convergence of the group toward particular emotions.

Is emotional contagion a proven theory?

Using traditional behavioral measures, researchers have concluded that emotions, whether positive or negative, can be contagious by observing other people’s experiences (Cowley, 2014; Kramer et al., 2014). … These studies have confirmed that even in the complete absence of nonverbal cues, emotions can be contagious.

How does emotional contagion affect the workplace?

One employee’s anxiety and panic can spread like a virus through an entire office, lowering morale and productivity. Happiness can also build in a workplace (known as “positive emotional contagion”), which results in improved employee cooperation, satisfaction, and performance.

What are Debilitative emotions?

Debilitative emotions are harmful and difficult emotions that detract from effective functioning. The level, or intensity, of the emotion we’re feeling, determines our response to the emotion. There is a difference between “a little upset” and “irate”.